Warranty
Which warranty does my product have, and what does it cover?
View warranty information on the Warranty page.
Hand built in Alnwick, England, utilising over 140 years of rod building tradition and heritage. The HBX rod range offers a rod for all situations. Whether its hooking monster Tarpon in the Keys, or free rising Trout in a small brook, the versatile HBX range has it covered.
- If you have a serial number you might find the date it was made here: Hardy_rod manufacturing dates and as far as price goes they can be all over the map. Usually the shorter rods are worth more and depending on condition can go anywhere from from $125 to $2000 in pristine condition.
- Check the warranty cover that applies to your rod and any associated handling charges. If you're unsure you can contact our customer services department for help. You can then send your damaged rod, rod sections or reel to us, along with the appropriate charges. See the Warranty section for further details.
How do I register my purchase?
- Online - This is the fastest way to register. First you need to create an account (if you have not already done so) and then register your purchases, including the date and place of purchase, and the serial number (if applicable - only some products carry a serial number). If you already have an account, then log in and select Register Your Purchase and follow the instructions.
- By post - if your rod or reel came with a registration card, just fill out the details and post it to us. If it didn't have a card, send us the product, dealer, date of purchase and your contact details, along with a copy of your receipt.
REMEMBER you still need to keep your receipt in case you need to claim.
How do I make a claim under warranty?
Check the warranty cover that applies to your rod and any associated handling charges. If you're unsure you can contact our customer services department for help. You can then send your damaged rod, rod sections or reel to us, along with the appropriate charges. See the Warranty section for further details.
Why do I need to send a receipt when I have registered my rod/reel?
Hardy Fishing Rods
Keeping proof of purchase can help us process your claim faster and where products are less than 12 months old you may be covered under your statutory consumer rights, meaning you can get a repair or replacement without needing to claim on your warranty.
What happens if there are no sections left for my rod?
We keep sections of rods for as long as feasibly possible. In the event that we don't have any, an upgrade to an equivalent current rod will be offered at a discounted price.
Product Maintenance
Can I order spare parts?
Some spare parts are available to order, or may be replaced under warranty. Please contact us to discuss your needs.
Can I have my rod or reel repaired?
Repairs and servicing are available - please contact us to discuss your needs.
How long does it take for a rod repair?
We perform rod repairs as quickly as we can. The time taken depends on the rod/section being returned and the availability of spare parts.
Why should I put candlewax on my rod joints?
This helps prevent wear and tear and prolongs the life of the joint, it also prevents sections sticking together. We recommend a light rubbing on the joints every 2-3 outings. We recommend that only household candle wax is used on the joints.
My rod sections are stuck together, what should I do?
Try putting a pack of frozen peas on the joint for about half an hour - this causes the rod material to shrink slightly - then pull and twist in opposite directions, gripping as close to the joint as you can (rubber gloves are very helpful for this).
If this fails contact customer service for further advice.
Why is the postage so much on spare parts?
When we charge postage, we charge for the actual cost of the postage, but also the cost of the packing materials and the time taken to send them.
If I return a reel for repair what do I get for my money?
Hardy Fishing Rods And Reels
The amount you are charged will include any parts used, the labour and a thorough clean and overhaul of the reel.
How long does it take for a reel repair?
Reel repairs are usually carried out within 48 hours of receipt, subject to change during busy periods.
What maintenance is recommended for Flyline?
Flylines should be cleaned, stretched and re-conditioned after every 2-3 outings, this prevents a build up of dirt on the line, which can damage rod rings.
Donations
Does Hardy provide donations for events?
If you wish to submit a request for a product donation, please complete the online application found at purefishing.com/donation-request-application/. Your application must be submitted through this form in order to be considered. If you have not received a response within two weeks of your event this means we were not able to offer support at this time.
Fishing Rods And Reels
- Vintage Hardy Bamboo Rod Tube GOOD OFFERS ACCEPTED+ £19.78 postageMake offer - Vintage Hardy Bamboo Rod Tube GOOD OFFERS ACCEPTED
- RARE SUPERB UNUSED HARDY 'THE GRILSE' FLY ROD 10'6'.+ £30.00 postageMake offer - RARE SUPERB UNUSED HARDY 'THE GRILSE' FLY ROD 10'6'.
- Hardy Graphite Smuggler de-luxe 8'2.5'#6 with leather tube+ £15.68 postageMake offer - Hardy Graphite Smuggler de-luxe 8'2.5'#6 with leather tube
- Hardy ' The Pope ' 10' - 0' #7 Split Cane Fly Rod+ £31.00 postageMake offer - Hardy ' The Pope ' 10' - 0' #7 Split Cane Fly Rod
- £395.00Make offer - HARDY GEM SMUGGLER mk11 9' 6# 6 PIECE FLY ROD
- Hardy ' The Nocturnal ' 10' - 0' #7 Split Cane Sea Trout Rod+ £35.00 postageMake offer - Hardy ' The Nocturnal ' 10' - 0' #7 Split Cane Sea Trout Rod
- Hardy The Phantom Hollokona split cane fly rod built 1963 with bag+ £20.00 postageMake offer - Hardy The Phantom Hollokona split cane fly rod built 1963 with bag
- Hardy ' The Halford Knockabout ' 9' - 6' #7 Split Cane Fly Rod+ £33.00 postageMake offer - Hardy ' The Halford Knockabout ' 9' - 6' #7 Split Cane Fly Rod
- Fine Hardy Graphite 9' trout fly rod line #6/7 in ex clean condition+ £20.00 postageMake offer - Fine Hardy Graphite 9' trout fly rod line #6/7 in ex clean condition
- Hardy Sirrus 10' #8 carbon fly rod with Hardy cordura protective tube+ £20.00 postageMake offer - Hardy Sirrus 10' #8 carbon fly rod with Hardy cordura protective tube
- Hardy Richard Walker Farnborough No 2 carbon fly rod 9'3' line+ £20.00 postageMake offer - Hardy Richard Walker Farnborough No 2 carbon fly rod 9'3' line
- Hardy The Palakona 8'9' cane fly rod in superb condition late rod post number #7+ £20.00 postageMake offer - Hardy The Palakona 8'9' cane fly rod in superb condition late rod post number #7